Terms & Conditions

1. Booking Confirmation

All bookings are confirmed upon receipt of a deposit or payment as per the agreed terms.

2. Cancellation Policy

Cancellations made within a certain timeframe may incur a fee. Details of cancellation charges will be provided upon booking confirmation.

3. Payment Terms

Full payment is due upon completion of the move, unless otherwise agreed upon in writing. Payment methods accepted will be specified in the invoice.

4. Insurance Coverage

Basic insurance coverage is included in the service package. Additional insurance options may be available upon request, subject to additional charges.

5. Liability Limitation

While every effort is made to ensure the safety of your belongings, we are not liable for damages caused by unforeseen circumstances such as natural disasters or accidents beyond our control.

6. Customer Responsibilities

Customers are responsible for ensuring that all items to be moved are properly packed and labeled. Fragile or valuable items should be identified and handled with care.

7. Access and Parking

Customers are responsible for providing adequate access and parking for our moving vehicles at both the pickup and delivery locations.

8. Change Requests

Any changes to the booking details must be communicated to us in advance. Additional charges may apply for changes made on the day of the move.

9. Dispute Resolution

In the event of any disputes or concerns, customers are encouraged to contact us directly to resolve the issue in a timely and amicable manner.

10. Feedback and Reviews

We value customer feedback and may request permission to use your comments or reviews for marketing purposes. Your privacy will be respected, and personal information will not be disclosed without your consent.